Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Efferem Sanchez
Office Hours
Address
Norwalk, CA 90650-4393
We are located on the third floor of the Saddleback Square building.
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Address
Norwalk, CA 90650-4393
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Office Info
Office Hours
Address
Norwalk, CA 90650-4393
Simple Insights®
The Real Consequences of Drunk Driving
The Real Consequences of Drunk Driving
What's at stake if you're caught drunk driving? A lot. These tips help you avoid the dangers of drinking and driving.
Four kinds of savings and other important savings account information
Four kinds of savings and other important savings account information
It’s easy to find reasons to save money, but it’s not always easy to get started. We share some information about savings accounts and savings types to help you build a strong financial foundation.
Are your investments really paying off?
Are your investments really paying off?
Use this calculator to compare the rate of return on your investments and see if your investment savings are helping you to meet your financial goals.
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Viewing team member 1 of 8
Dulce Macias
Office Manager
License #0H99773
Originally from Bassett, CA, I moved to Downey in 2005. I began my insurance career in 2003, I have over 20 years of combined progressive experience influencing company performance through insurance sales leadership. I currently hold Property & Casualty, Health & Life license. I pride myself on achieving our agency mission by providing our customers a detailed review and making recommendations to protect them against financial devastation. I am bilingual in both English and Spanish. I love spending time with my daughters and reading in my free time.
Viewing team member 2 of 8
Jessica Casillas
License #0K79464
I started my insurance career in 2019, and I currently hold my Property & Casualty, Life, and Health insurance licenses. I am originally from Los Angeles, and I have been in the customer service industry since 2019. I am here to help customers with their insurance questions and needs. In my free time my family and I enjoy spending time with friends and family and going to Disneyland.
Viewing team member 3 of 8
Lily Hernandez
Account Representative
License #0M80164
I started my insurance career in 2019. I and am currently licensed in Property, Casualty, Life, and Health. I was raised in Paramount, California, and graduated from Cal State Long Beach with a Bachelors in Consumer Affairs. I am bilingual in both English and Spanish. I pride myself on providing our customers with an outstanding customer experience. I provide customers with the information to make informed decisions how to properly protect themselves and their families from financial devastation. On my free time I love making new memories with my family, whether it’s going on a trip, enjoying the day at a theme park, or simply watching a movie at home.
Viewing team member 4 of 8
Hilda Kolta
Account Representative
License #0K70406
Hello, My name is Hilda.
I was Born and Raised in Mexico. I am bilingual in both English and Spanish. I started my insurance career back in 2015 and I’m currently licensed in Property & Casualty, Life and Health.
I have been in the customer service industry since 2004. In my free time I enjoy spending time with my 2 amazing children. My dedicated personality means I will make sure your needs are met properly. I look forward to working with you.
Viewing team member 5 of 8
Amanda Robles
Account Representative
License #0K06219
I was raised in Whittier, CA and started my insurance career in 2013. I am currently licensed in Property & Casualty and Life & Health. I am here to help customers with their insurance needs. On my free time I enjoy spending time with my family and friends. I also enjoy going to Disneyland and the movies.
Viewing team member 6 of 8
Destiny Hernandez
License #4249641
I started my insurance career in 2022, and I am currently carry my Property & Casualty license. I have been in the customer service industry since 2014. I was born and raised in Los Angeles County. In my spare time I enjoy going hiking, traveling, and concerts. I am bilingual in both English and Spanish. I am here to help customers with their insurance questions and needs. I am passionate about helping customers understand their risks, exposures, and make sure they are properly protected. I look forward to helping you with your insurance needs.
Viewing team member 7 of 8
Elisa Gomez-Santana
License #4248230
I was born in Guadalajara, Mexico and raised in Los Angeles, California. I started my insurance career in 2021. I am licensed in Auto, Fire, Health, Life and Business Insurance. I enjoy helping customers find the policies that suit their needs. I enjoy traveling, trying new foods, and my family's company.
Viewing team member 8 of 8
Ernesto Palacios
License #0I39580
I started my insurance career in 2009, and I currently maintain Property/Casualty, Life, and Health insurance licenses. I am also a Public Notary. I am originally from Whittier, CA, and I have been in the insurance industry since 2005. I take pride in educating our customers on their insurance needs. In my free time I enjoy live sporting events, traveling, and spending time with family and friends.